An Efficiency Secret Your Competitor Won't Share

By Marieke W Wijtkamp

Your competitors will tell you about their mergers and acquisitions. They won't hide new product launches from you. They'd rather advertise boldly about their offering and its details. What they won't share is what contains the potential to make them a market leader. They'll definitely not reveal their efficiency tool in cutting down their costs without lay-offs which is mobile collaboration, the word 'mobile' here referring to movable or portable.

Many industries like the mining and refining, manufacturing, medical services, even the aerospace industry face lengthy troubleshooting procedures no matter how small the problem or error was. Most of this length lies in getting an industry expert, an experienced repair personnel or a technical consultant to the site of problem. For instance, you're an American company using Japanese technology in your operations. Some damage has occurred and only the company's expert can do the damage assessment and help repairs. Imagine the costs, time and effort spent in getting the person from Japan to the site!

Mobile collaboration basically involves presence of two devices - the mobile collaboration device (MCD) and the application (MCA). This enables a two-way collaboration.

Device

The device may resemble a camera except that it will be built for harsh environment capable of surviving falls or concrete hits unlike a usual camera. The device also has ability to use WiFi or wired internet to reach out to the other end of the communication where the expert or consultant is, with the live visual of the concerns. Video conferencing, high resolution viewing and sharing within low bandwidth, can handle tasks not only about repairs but also related to general power plant maintenance, sharing educational information and training purposes, conducting safety audits or inspections, etc.

Application

The other side of this coin is the application which needs to be installed by the expert who is called upon in times of troubles. In-depth analysis of a particular component by extracting images during heavy equipment repair, adding another guest to the conference, without worrying about the technical difficulties like echoes, poor resolution and communication's security becomes possible. The right contact can be made with the global directory available.

Savings

What happens when power plant maintenance is delayed or doesn't happen at all? There is the downtime involved. Productivity for that term is affected which has a butterfly effect on many other aspects like investors' faith, stock prices not to mention the fat expenses account for that period. There's a substantial risk involved dangerous or remote locations. Mobile collaboration saves -

• Time and Energy for everyone and everything

• Travelling Expenses

• High Consult & Repair Fees

• Avoidable Risks

• From Wastage of Resources

This technology is undoubtedly ahead of its time but has come by in good time when the resources have become too scarce and the minds of people, thousands of miles away from each other, need to be brought together.

Marieka Wijtkamp, VP, Marketing & Client Services, Librestream, has held positions in marketing, business development, strategic planning and corporate leadership in several technology companies and recommends deploying mobile video collaboration systems across manufacturing, energy, healthcare and related industries in order to bring subject matter experts into situations immediately.

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